Data privacy

We take the protection of your data seriously
Thank you for your interest in our company and in our products and services. We take the protection of your personal data very seriously and would like you to feel secure when visiting our website. Your privacy on the Internet is of the utmost importance to us. We regard compliance with the provisions of the German Federal Data Protection Act as a matter of course.

We would like you to know when we store certain data and for what purpose these data are being used. We have taken technical and organizational steps to ensure that the regulations for data protection are observed by us and also by our external service providers. 

Personal data
Personal data is information, which can be used to disclose your identity and includes information such as your real name, address, telephone number, and email address. You can use our online contents without revealing your personal data. In certain cases, however, we ask for your name and address as well as additional information in order to render the requested services.

The same applies for the mailing of information material or the supply of goods ordered with us, and the answering of individual questions. We point out to you where a declaration of personal data is necessary. We only store and process your personal data that you provide us either voluntarily or automatically.

If you use any of the services, only those data are normally collected that are necessary to provide the services in question. If we request further data, this information is of voluntary nature. Personal data is exclusively processed for the rendering of the requested service and for safeguarding our own justified business interests.

Purpose of use of personal data
The personal data you provide us are generally used to respond to your individual questions, to work on your orders, or to give you access to special information or offers. To maintain our customer relations, it may be also necessary for us, or a service company under contract with us, to use your personal data to inform you about products that help you coordinate your business activities, to conduct online surveys, and to understand better our customers’ needs.

We of course fully respect your wishes if you prefer not to allow the use of your personal data in the cause of customer relations (in particular for direct marketing or market researches). Under no circumstances, will we sell your personal data to third parties or otherwise market them elsewhere.

Restricted use of personal data
We will collect, process and use personal data supplied by you online only for the purposes disclosed to you. Your personal data are not shared to third parties unless you have expressed your consent.

Collecting personal data as well as disclosure of such data to authorized state institutions and authorities is carried out solely to the extent required under applicable law or if we are forced to by decision of a court of law. Our employees and service companies under contract with us are obliged to keep your personal data confidential and to maintain secrecy in accordance to the German Federal Data Protection Act 

We will collect personal data only to the extent technically necessary for any online contests. If you enter our contest, we need your email address and your postal address to contact you regarding prize awards or to send you the prize. With your participation in the contest, you agree to the recording of your personal data.

Automatically collected non-personal data
During the use of our internet pages, the following data are recorded for organizational and technical reasons: names of the visited websites, used browser and the computer operating system, date and time of access, used search engines, names of downloaded sites, and your IP address.

We analyze the technical data for merely statistical purposes to further optimize our internet appearance and to make our internet offers even more attractive. The anonymous data are collected separately from personal data and saved in secure systems, thus not allowing any conclusions about your personal identity. Your personal data and privacy are therefore protected at any time. 

While visiting our website, it may occur that we are disposing information in form of a cookie on your computer. Cookies are small text files sent by a web server to your browser and saved on the hard disk of your computer.

No personal data of the user are being stored, only the IP address. This information enables us to automatically recognize you on your next visit to your websites and to facilitate navigation. Cookies allow us to match our websites to your interests or safe your password so that you don’t have to re-enter it each time.

You can, of course, also view our website without any cookies. If you do not want us to recognize your computer, you may disable the saving of cookies on your hard disk by selecting “block all cookies” in your browser’s privacy and security preference settings. If you do not accept cookies, however, this may limit the functions available to you on our sites. 

Persons under 18 should not submit any personal data to us without the agreement of their parents or guardians. We do not request any personal data from children and adolescents, do not collect them, and do not pass them on to third parties. 

We have taken the necessary technical and organizational security measures to protect your personal data from loss, destruction, manipulation and unauthorized access. All our employees and third parties participating in data processing are obliged to observe the German Federal Data Protection Act and the confidential treatment of personal data.

In case of collection and processing of personal data, such information is transferred in encrypted form in order to prevent misuse of data by third parties. Our security measures are subject to continuous revision in line with the latest technological developments. 

Amendment to the privacy policy
We retain the right to amend our security and data protection measures if this becomes necessary due to technical developments. In these cases, we will also amend our Privacy Policy. Please make sure that you always observe the current version of our Privacy Policy.

If you use external links offered on our website, our Privacy Policy does not apply to these links. If we offer links, we do our best to ensure that these also comply with our Privacy Policy and security standards. However, we have no control over the content of these sites and cannot guarantee that they comply with our Privacy Policy and security standards. Therefore, please read the notes displayed on the websites operated by other providers on their data protection statements.

Right to information and of objection
You are entitled to withdraw your consent to the collection and storage of your personal data at any time. Please write to: August Faller KG, Freiburger Straße 25, 79183 Waldkirch, Germany or please send an email to, reference: Privacy Policy.

Questions Suggestions Complaints
Should you have further questions to our Privacy Policy and to the processing of your personal data, please do not hesitate to contact our security administrator, Christoph Boser, Almstraße 35, 77770 Durbach, Germany, telephone: +49 160 909 573 48, email: He will assist you also for any request of information, questions, suggestions or complaints.

Copyright © 2014 August Faller KG Alle Rechte vorbehalten.